Returns & Exchanges
At Nish Hair, we strive for perfection, but if you are not completely satisfied with your purchase, we offer a hassle-free 7-day return and exchange policy. Please ensure that all hair extensions and accessories remain in their original, unopened packaging with all hygiene seals intact.
Return Process
- 1.Initiate Your Request
Log into your Nish Hair account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.
- 2.Quality Inspection
Once your request is submitted, our team will review the photos of the product to ensure the hair has not been worn, washed, or altered in any way.
- 3.Pack and Ship
Securely pack the items in their original box and use our pre-paid shipping label to send the package back to our central warehouse for final verification.
- 4.Refund or Store Credit
After a successful inspection, we will process your refund to the original payment method or issue store credit within 5-7 business days.